If you urgently need help or it is not practical for a call-out then please give us a call. We will have a short chat with you to check to see if the problem can be fixed remotely, you will then need to follow one of the procedures below.


OPTION 1 ( Windows Remote Assistance )
STEP 1
Please download the file below and save it to a location that you can easily find, your desktop is best.
Download

STEP 2
Give us a call on 07895344943 and we will guide you through setting up Windows Remote Assistance Easy Connect or watch this short tutorial.

STEP 3
Once we are both connected you will need to pay by Paypal for your remote session (refunded if we cannot fix the problem). Please use the payment link at the bottom of this page.

OPTION 2 ( Teamviewer )
STEP 1
If you do not already have teamviewer10 on your system you will need to download and install the free version.
Teamveiwer is one of the most popular remote assistance programs available for free.
Download

STEP 2
Once you have Teamviewer running you will need to pay by Paypal for your remote session (refunded if we cannot fix the problem) Please use the payment link at the bottom of this page.

STEP 3
After completing steps 1 – 2 please give us a call, we will require your Teamviewer username & password.

team1


PLEASE READ
Paypal can take 3-5 days if a refund is necessary.
Calls are charged at normal rates and are free if you use GiffGaff.
Payments cover a session of up to one hour but this is very rarely exceeded. 

Paypal payment For Remote Connection Per Hour | 15.00 GBP

 

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I was as a little dubious about this website as the guy works from home so I had to drop off my laptop at his house. Well I picked a good one for sure, my computer was completely reset with new har...

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